Service worth
banking on

At UTB, we believe that people achieve more together. That’s why we’re dedicated to providing our customers with the support they need to go further.

United, we go further

We work hard to understand our customers’ financial needs, and our products and services are tailored to help you achieve your financial goals. Choosing the right bank is important, which is why we have a range of competitive products and rates to fit your needs.

We’re rated excellent on TrustPilot

91%

four and five star reviews

11,979

invitations sent

4.64/5

TrustPilot score

Support is on hand for those who need it, and for when things don’t go to plan

We are committed to identifying and supporting customers who may require extra support, ensuring their needs are met with sensitivity and care.

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Accessibility

We’re committed to providing a website that is accessible to all of our customers, for further information please click below

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Change in financial circumstances

If you are worried about your financial situation, we can help.

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Help and Support

If you have a disability, a physical or mental health condition or if there has been a sudden change in your life, please click below to find out how we can support you

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Building a better world, together

We know that our customers don’t just care about interest rates, that’s why we are also committed to doing our bit for the environment and giving back to the community.

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Banking with UTB

Accessibility and convenience

Our products are flexible, catering to different needs. We offer several communication options, so you can contact us in the way that suits you best

Responsiveness

We will respond quickly to enquiries and requests. If you call, you will be connected to a member of our UK-based team.

Fair treatment of all customers

We treat all customers fairly and with respect, regardless of background or financial status. We protect your funds and personal information with confidentiality and privacy compliance. Our products and services are reviewed annually to ensure they continue to provide value.

Continuous improvement

We regularly evaluate and enhance our products and services. Our team seeks customer feedback to help us improve

Solutions designed for you

Our team has wide experience across banking. We can support individuals, businesses, charities, and trusts. Solutions include:

• Buying, remortgaging, or home improvements
• Property conversion, or bridging purchase and sale
• Purchasing a high-end vehicle or business machinery
• Building homes or other commercial properties

Our team is ready to answer questions and provide assistance.