How can we help
Please note our opening hours over the Christmas period are as follows:
Tuesday 24th, Friday 27th & Tuesday 31st December we will be open from 08.30am until 2:00pm
Wednesday 25th, Thursday 26th December & Wednesday 1st January, we are closed
Thursday 2nd & Friday 3rd January, we are open as normal
This information should point you in the right direction if you have a question or need some support
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General enquiries
Use our online form to get in touch
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Financial Difficulties
We understand that this is a very challenging time. You can find all of the latest updates on our dedicated page
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Dealing with bereavement
Losing someone is difficult enough without having to resolve compliated financial matters through a complex process.
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Accessing our website
We’re committed to providing a website that is accessible to all of our customers
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Fraud
Tips for identifying fraud and how to report your concerns to us
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Mental health and financial wellbeing
Advice for if you’re going through a period of poor mental health
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If you have a disability or just need extra support
At United Trust Bank we understand the needs of our customers and design products accessible to all customers
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Complaints
If you feel our service could be better, we’d really like to know
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Help us help you
There are times where it can be helpful to inform us about your situation, so we can help support you